1. General provisions
This privacy policy sets out how JESPE MB (hereinafter we or the Seller), operating the online store manuka-medus.lt, collects, uses, stores and protects your personal data when you use our website and purchase our products.
Data controller:
JESPE MB
Vėjo g. 12-2, Ginduliai, Klaipėda, LT-91276
Email: info(at)manuka-medus.lt
Tel.: +370 612 99143
2. What personal data is collected
- Contact details: name, surname, email address, phone number
- Delivery details: delivery address
- Payment details: payment confirmation (we do not store card numbers)
- Order history: list of ordered products, price, date, status
- Technical data: IP address, browser type, visit date (via cookies)
3. Legal basis for processing
| Purpose | Legal basis |
|---|---|
| Order fulfilment and delivery | Performance of a contract (GDPR Art. 6(1)(b)) |
| Issuing invoices | Legal obligation (GDPR Art. 6(1)(c)) |
| Customer service | Contract performance / legitimate interest |
| Newsletters and marketing | Consent (GDPR Art. 6(1)(a)) |
| Website analytics (Google Analytics) | Consent (cookie consent) |
4. Data transfer to third parties
- Delivery service providers (LP Express, Omniva, DPD) — only to carry out delivery
- Payment intermediaries (Paysera, Stripe) — to process payments
- Hostinger — website hosting (EU servers)
- Google — for analytics, if you have given consent
5. Data retention periods
| Data category | Retention period |
|---|---|
| Order and invoice data | 10 years (Accounting Law) |
| Customer account data | While the account is active + 2 years |
| Marketing consents | Until consent is withdrawn |
| Technical logs | 12 months |
6. Your rights
- Access your personal data
- Rectify incorrect data
- Erase data (right to be forgotten)
- Restrict processing
- Port data to another system
- Object to processing for marketing
- Withdraw consent at any time
To exercise your rights, write to: info(at)manuka-medus.lt
You also have the right to lodge a complaint with the State Data Protection Inspectorate (vdai.lrv.lt).
7. Policy changes
We will inform you of material changes by email or a notice on the website.
Effective from 2026-04-21. Data controller: JESPE MB, company code 307643315.